What is Team Suite CRM?

Team Suite CRM is a cloud-based customer relationship management and sales force automation platform. It captures leads from your website, WhatsApp and field teams, moves them through configurable sales pipelines, generates quotations, plans and verifies field visits with GPS check-in, and reports on sales performance from one dashboard on web, Android and iOS.

Does Team Suite CRM support WhatsApp Business?

Yes. Team Suite CRM includes a shared WhatsApp Business inbox. Incoming chats land in one team queue where agents claim, assign or forward conversations, see whether the 24-hour reply window is still open, know which campaign or ad the chat came from, and convert a chat into a lead, customer or quotation without leaving the thread. Every conversation is archived for audit and export.

Can Team Suite CRM track field sales teams and their visits?

Yes. Field force automation lets managers build visit plans and day plans, publish a today board for each rider or sales officer, capture GPS-tagged check-ins against mapped customer locations in the visit register, log follow-ups, and approve or reject visits in a review queue. Managers see planned versus actual coverage per territory.

Can I generate quotations from the CRM?

Yes. You define quotation templates with your own parameters, add-ons and pricing rules once, then generate a branded PDF quotation against any lead or opportunity in a few clicks - from the browser or from the mobile app while sitting with the customer.

Is there a mobile CRM app for Android and iPhone?

Yes. The Team Suite CRM mobile app is available for Android and iOS. Field teams can view leads and customers, follow their daily plan and field board, record visits and customer locations, reply in the WhatsApp inbox, and issue quotations and sale invoices from the field, with push notifications for new assignments.

Does the CRM work together with Team Suite HR and payroll?

Yes. CRM is a module of the same Team Suite platform that runs HRIS, attendance and payroll. Sales users, teams, reporting lines and access rights come from the same employee record, so one login covers HR and CRM and sales incentives can be based on real closed-deal data.

How does Team Suite CRM capture leads from my website?

Website enquiry forms post directly into the CRM as web leads. The website analysis dashboard then shows monthly lead trends, which pages produce leads, top cities and countries, traffic by domain and device or browser breakdown, so you can see which marketing spend actually creates pipeline.

Can I control which salesperson sees which customers?

Yes. Access is controlled by role-based rights, teams and key account manager ownership. Customers and leads can be transferred between owners with a full history, and supervisor-only actions such as forwarding, archiving or exporting conversations are restricted to managers.

Which businesses in Pakistan use Team Suite CRM?

Team Suite CRM is used by distribution and FMCG companies with field sales teams, telecom and internet service providers, manufacturing and industrial suppliers, real estate and financial services firms, and B2B service businesses that sell through quotations and follow-ups.

How do I get started with Team Suite CRM?

Request a demo at teamsuite.app or call +92-42-35972130. Our team maps your sales stages, lead sources, territories and quotation formats, imports your existing customer data, and trains your sales and field staff before go-live.

CRM Software That Turns Every Lead Into a Closed Deal

Lead capture, sales pipeline, WhatsApp inbox, field visits and quotations - in one CRM built for Pakistani sales teams

CRM
Home

Your sales team is not slow. Your follow-up is leaking.

Team Suite CRM - one place for every lead, chat, visit and quotation.

Team Suite CRM is a cloud-based customer relationship management and sales force automation system for businesses in Pakistan. It captures leads from your website, WhatsApp and field teams, moves them through your own sales stages, generates quotations, verifies field visits with GPS check-in, and reports what actually closed - on web, Android and iPhone.

No more enquiries buried in a personal WhatsApp, deals tracked in a spreadsheet that only one person updates, or a field team whose day you cannot see. Every conversation, commitment and rupee of pipeline sits in one system that your managers can open at 9 a.m. and trust.

Request a Free CRM Demo

Team Suite CRM software sales pipeline dashboard showing lead, qualified, quotation and won stages with revenue forecast

Everything a sales team needs - in one CRM

From the first enquiry to the signed order and the next repeat sale

Lead Capture

Customer & Contact Directory

Sales Pipeline & Opportunities

WhatsApp Business Inbox

Field Force & Visit Tracking

Quotations & Invoices

Day Plans & Reminders

Email & SMS Campaigns

Sales Dashboards

Website Lead Analytics

Android & iPhone App

Teams, Rights & Territories

Follow the money - the way Team Suite CRM works

Nine steps from a stranger's first enquiry to a repeat customer

Capture every lead, from every channel

A lead that never reaches the CRM is a sale you already lost. Team Suite pulls enquiries in from every direction and stamps each one with its true source, so nothing waits in someone's inbox.

Web leads - enquiry forms on your website post straight into the CRM
WhatsApp - an inbound chat becomes a lead in one tap
Field teams - sales officers add leads from the mobile app while on the road
Campaigns & referrals - lead source, campaign and "came from" platform recorded automatically
Bulk import - bring your existing customer lists in on day one

Know who you are talking to

One customer record, not five spellings of the same company name. Businesses, contact persons, cities, verticals and customer groups are held together so any team member can pick up the conversation.

Customer and people directory with contact types and multiple contact persons
Customer groups and verticals for segmentation and targeted campaigns
Advanced search across business name, city, cellphone, landline and email
Transfer a customer to another owner with the history intact
Duplicate-resistant records that stay clean as the database grows

Central customer and contact database in Team Suite CRM software

Move deals through a pipeline you designed

Your business does not sell the way a textbook says it does. Build your own pipelines and stages, then watch every opportunity move - or watch it stall, which is the part that actually makes you money.

Multiple pipelines for different products, regions or business lines
Custom stages, lead statuses and opportunity statuses
Expected amount, probability % and expected close date on every opportunity
Key Account Manager ownership and team assignment
Loss reasons captured on every lost deal - so you fix the pattern, not the person
Total pipeline view: what is committed, what is at risk, what is fantasy

Configurable sales pipeline with lead, qualified, quotation and won stages in Team Suite CRM

Reply on WhatsApp - as a team, not as one person's phone

Your customers already message you on WhatsApp. Team Suite turns that into a supervised sales channel with an official WhatsApp Business inbox shared by the whole team.

One shared queue - claim, assign or forward a conversation to a colleague
Chips for unread, no agent reply and open 24-hour window so nothing goes cold
"Came from" referral tracking - see which ad or campaign started the chat
Convert a chat into a lead, customer or quotation without leaving the thread
Call the customer from the header; look up their other numbers automatically
Block & report abuse, archive, restore and export an audit pack
WhatsApp Center dashboard - daily volume, agent activity and outcome by source

Run your field force with proof, not promises

For distribution, FMCG and service businesses, the sale happens on the road. Field force automation plans the day, records the visit where it actually happened, and gives the manager a review queue instead of a phone call.

Visit plans and day plans assigned to each officer or team
Today board - what every field member is expected to do today
GPS check-in against mapped customer locations in the visit register
Follow-ups logged with the next action and date
Review queue for supervisors to approve, question or reject visits
Field overview with planned versus actual coverage by territory

Field force automation map with geo-tagged customer visits and mobile GPS check-in in Team Suite CRM

Quote in minutes, while the customer is still interested

The fastest quotation usually wins. Set your pricing logic up once, then let any salesperson produce a correct, branded quotation - from a laptop or from a chair in the customer's office.

Quotation templates with your own parameters and parameter mapping
Add-ons and optional items priced automatically
One-time cost and monthly recurring cost handled on the same document
Branded PDF quotation generated and shared on WhatsApp or email
Convert an accepted quotation into a sale invoice

Automated quotation and proposal generation in Team Suite CRM software

Stay in front of customers between deals

Most revenue is lost in silence. Marketing tools inside the CRM keep your database warm using the segments you already maintain.

Marketing lists built from customer groups, verticals and cities
Email templates with your branding, plus custom HTML when you need it
Bulk email campaigns with attachments and sender identity control
Bulk SMS to any list or segment
Reminders and activity plans so follow-ups happen on the day they were promised

Email campaigns, bulk SMS and marketing lists in Team Suite CRM

See the numbers before the month ends

Sales dashboards answer the three questions every management meeting starts with: what is in the pipeline, who is performing, and where are the leads coming from.

Sales dashboard - pipeline value, conversion and closures by period
My performance for each salesperson, and agent performance for managers
Website analysis - monthly lead trend, leads by page, top cities and countries, traffic by domain, device and browser breakdown
WhatsApp insights - demand, capability and commercial outcome by acquisition source
Export any view for board packs and incentive calculations

Sales analytics and website lead reporting dashboard in Team Suite CRM

Your CRM in your pocket - Android & iPhone

The Team Suite CRM mobile app is built for people who sell standing up. It carries the same data as the web, so the field never works from yesterday's list.

Leads, customers and customer locations on the map
Daily plan and field board with check-in and visit capture
WhatsApp inbox on the phone, with push notifications for new assignments
Generate quotations and sale invoices as PDFs from the field
Secure login tied to the same roles and rights as the web CRM
Download free on Google Play or the App Store

Team Suite CRM mobile app for Android and iPhone showing my leads and today's visit plan

Download the Team Suite CRM app

Free for every licensed user. Your sales officers get their leads, daily plan, visit check-in, WhatsApp inbox and quotations on the phone - Android and iPhone.

Get it on Google Play Download on the App Store

Already a customer? Sign in with your existing Team Suite credentials - the app uses the same roles and rights as the web CRM.

What changes in the first 30 days

Sales discipline you can actually see

Book Your CRM Demo

Faster response to every enquiry

Zero untracked follow-ups

Field visits verified by GPS

One honest pipeline number

A CRM that already knows your organisation

Because it sits on the same platform as your HR, attendance and payroll

Most companies buy a CRM, then spend a year re-entering their own staff list, reporting lines and territories into it. Team Suite CRM is a module of the same platform that runs Team Suite HRIS, attendance and payroll - so your sales structure is already there on day one.

One login for HR self-service and CRM
Teams, roles and rights inherited from the employee record and reporting line
Field attendance and visit data in the same system - see who was working and what they closed
Sales incentives calculated in payroll from real closed-deal data
Cloud hosted, encrypted and backed up, with on-premise deployment available

Explore the full platform

Team Suite platform connecting CRM, HR, attendance and payroll for one workforce

Built for how Pakistan sells

Distribution runs, dealer networks, tenders, quotations and WhatsApp - all of it

Distribution & FMCG

Telecom & Internet Providers

Manufacturing & Industrial

Real Estate & Developers

Financial Services & Insurance

Retail Chains & Franchises

Pharma & Healthcare

B2B & Professional Services

CRM software FAQs

Straight answers to what buyers ask us before a demo

What is Team Suite CRM?

Team Suite CRM is a cloud-based customer relationship management and sales force automation platform. It captures leads from your website, WhatsApp and field teams, moves them through configurable sales pipelines, generates quotations, plans and verifies field visits with GPS check-in, and reports on sales performance from one dashboard - on web, Android and iOS.
Does Team Suite CRM support WhatsApp Business?

Yes. Team Suite CRM includes a shared WhatsApp Business inbox. Incoming chats land in one team queue where agents claim, assign or forward conversations, see whether the 24-hour reply window is still open, know which campaign or ad the chat came from, and convert a chat into a lead, customer or quotation without leaving the thread. Every conversation is archived for audit and export.
Can Team Suite CRM track field sales teams and their visits?

Yes. Field force automation lets managers build visit plans and day plans, publish a today board for each rider or sales officer, capture GPS-tagged check-ins against mapped customer locations in the visit register, log follow-ups, and approve or reject visits in a review queue. Managers see planned versus actual coverage per territory.
Can I generate quotations from the CRM?

Yes. You define quotation templates with your own parameters, add-ons and pricing rules once, then generate a branded PDF quotation against any lead or opportunity in a few clicks - from the browser or from the mobile app while sitting with the customer. Accepted quotations can be converted into sale invoices.
Is there a mobile CRM app for Android and iPhone?

Yes. The Team Suite CRM mobile app is available for Android and iOS. Field teams can view leads and customers, follow their daily plan and field board, record visits and customer locations, reply in the WhatsApp inbox, and issue quotations and sale invoices from the field, with push notifications for new assignments. Get it on Google Play or the App Store.
Does the CRM work together with Team Suite HR and payroll?

Yes. CRM is a module of the same Team Suite platform that runs HRIS, attendance and payroll. Sales users, teams, reporting lines and access rights come from the same employee record, so one login covers HR and CRM, and sales incentives can be based on real closed-deal data.
How does Team Suite CRM capture leads from my website?

Website enquiry forms post directly into the CRM as web leads. The website analysis dashboard then shows monthly lead trends, which pages produce leads, top cities and countries, traffic by domain and device or browser breakdown - so you can see which marketing spend actually creates pipeline.
Can I control which salesperson sees which customers?

Yes. Access is controlled by role-based rights, teams and key account manager ownership. Customers and leads can be transferred between owners with a full history, and supervisor-only actions such as forwarding, archiving or exporting conversations are restricted to managers.
Which businesses in Pakistan use Team Suite CRM?

Team Suite CRM is used by distribution and FMCG companies with field sales teams, telecom and internet service providers, manufacturing and industrial suppliers, real estate and financial services firms, and B2B service businesses that sell through quotations and follow-ups.
How do I get started with Team Suite CRM?

Request a demo or call +92-42-35972130. Our team maps your sales stages, lead sources, territories and quotation formats, imports your existing customer data, and trains your sales and field staff before go-live.